Legal

Refund Policy

Last updated: May 2026

1.Returns Window

Sealed, non-temperature-sensitive products may be returned within 7 days of delivery in their original, undamaged packaging.

For safety reasons, opened medicines, refrigerated or temperature-sensitive products, and personal care items cannot be returned once delivered.

If you receive a damaged, expired, or incorrect product, contact us within 48 hours for a free replacement or full refund.

Approved refunds are issued to your original payment method or as store credit within 5–7 business days.

Start a return by contacting support with your order number. Our team will guide you through the quick process.